We help contractors by providing Customers First service in bidding, commissioning, and after-sales support with spare parts. Our technical support group is also available to assist with remote troubleshooting or on-site maintenance and service.
Service & Technical Support
Our customers receive expert assistance from our skilled staff of support technicians.
Manuals, Drawings, and SOO Docs
We design our systems for quick and easy plug-and-play installation. Since many options are pre-wired prior to delivery, start-up is often a matter of adding a power connection.
On-Site FATs & Startups
Whether it's on location at your customer's facility or finalizing an installation with the end user, our technical service professionals are available to help with system commissioning.
Helping You Land the Project
By the time a bid makes it to integrators or contractors, an end user's project is well into planning and deadlines loom closely. And in many cases, we worked with the engineering firm on the project long before it went out to bid. Our experienced sales team will provide guidance and customized support including documentation, allowing your team to focus on other project requirements.
Electrical shelter manufacturers, power systems builders, and other packaged building solutions providers rely on Specific Systems® to accurately manufacture bespoke HVAC systems that meet engineering specifications.
- Rapid estimates with detailed system information
- Preset general arrangement drawings for inclusion into your bid package
- Heat load analyses, system plots, and fan curves available
- Duct design assistance to ensure proper airflow through the application
Customers First Support